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Privacy Policy

1. Preface

This Privacy Policy aims to inform you about the collection and processing of your personal data when using the website "www.netcast.com" operated by netcast.com Absveldstraat 21, 2880 Bornem, Belgium ("netcast.com", "we," or "us") and the services provided on the website ("Services"). Safeguarding your personal data is a top priority for netcast.com as we collect and process such data when you visit our website.

If you click on links to third-party websites, such as social media platforms, their respective privacy policies exclusively apply, and we do not review them.

When you use our website, netcast.com and the third parties mentioned in this privacy policy process your personal data. Generally, we do not disclose personal data to other third parties unless required by administrative or court orders.

For privacy information specific to the use of the netcast.com mobile app ("App"), please refer to our dedicated privacy policy available in the App or the App Store or Play Store.

2. Controller

Netcast.com, as the controller, is responsible for collecting and processing your personal data in accordance with the EU General Data Protection Regulation (GDPR). If you have any questions or concerns regarding the collection and processing of your personal data, you can reach out to us at support@netcast.com. Additional information about netcast.com can be found in the imprint/Legal Notice section of our website.

3. Personal Data and Processing

This Privacy Policy pertains to the gathering and handling of personal data as part of your usage of netcast.com's operated website. Personal data refers to specific information regarding the personal or material circumstances of an identified or identifiable individual. The type of data collected and processed varies based on your level of engagement with the website.

3.1. Website Visit

During your visit to our website, we collect, process, and store your personal data. To ensure optimal utilization and functionality of the website, netcast.com captures data about your website usage in the form of "website log files" or "Log Files." Every attempt to access our website is logged.

The Log Files generated during this process include the following information:

The aforementioned data is technically necessary for the proper display, stability, and security of our website. Additionally, the information stored in the Log Files is utilized for anonymized analysis and statistical purposes to examine your website usage and facilitate ongoing enhancements to our services.

Our legitimate interest, as outlined in Article 6, Paragraph 1, Section 1 (f) of the GDPR, aligns with the aforementioned purposes. It is important to note that the Log Files cannot be attributed to you as an identifiable individual, and this data will not be merged with other data sources

3.2.UtilizingNetcast.com’s Services

Regarding the radio streams of third parties featured on our website, please note that the respective service providers will process the information mentioned in section 3.1 to ensure you can access the programs from various stations. For detailed information, kindly refer to the privacy policies of these service providers. We do not have control over the storage and subsequent processing of data by these service providers.

To provide you with customized functions and services tailored to your location (such as displaying stations in your vicinity), we need to collect location data specifically for this purpose on our website. In order to offer these services, netcast.com processes your IP address. This process, known as "geolocation," allocates website usage to the location where the service is provided solely based on the IP address. However, no definite conclusions can be drawn regarding the actual user location from the geographical information obtained in this manner. If location data is also transmitted to third parties through platforms like iOS, Android, BlackBerry, or Windows Phone, netcast.com has no control over the processing of such data.

The data processing operations mentioned above are carried out in compliance with Article 6, Paragraph 1, Section 1 (f) of the GDPR, based on our legitimate interest in offering you our services.

3.3.Help Center and Contacts

If you require assistance with using our website or accessing its content, we have a dedicated help center available for your convenience. You can access the help center by clicking on the "Help/FAQ" link located in the footer of our website. Alternatively, you can also access the help center through the "contact" link in the footer, where you'll find an "Ask a question" button. The help center provides a comprehensive list of frequently asked questions along with their corresponding answers.

Furthermore, if you need immediate assistance, you have the option to submit a request by clicking on the "Submit request" button. Additionally, you can contact us via email, letter, or telephone. When you choose to contact us through these channels, we will collect, process, and store your contact information and the content of your inquiry. This enables us to respond to your query effectively. The collection and processing of this data are carried out in accordance with Article 6, Paragraph 1, Section 1 (a) of the GDPR, based on your consent. Alternatively, if your inquiry pertains to (pre-)contractual information, the data processing will be conducted in accordance with Article 6, Paragraph 1, Section 1 (b) of the GDPR. In cases where there is a legitimate interest of netcast.com in processing the data, the processing will be conducted in accordance with Article 6, Paragraph 1, Section 1 (f) of the GDPR.

3.4.Internal processing

We undertake the processing of the data mentioned in sections 3.1 to 3.3 for administrative tasks, organizational purposes within our company, and to fulfill our legal obligations, such as archiving. The legal basis for processing this data is Article 6, Paragraph 1, Section 1 (b), (c), or (f) of the GDPR. Visitors to the website and users of our services are affected by this processing.

The purpose of this processing and our interest in it are to maintain our business activities, fulfill our legal obligations, and provide our contractual services.